Communication and Teamwork Training Course
Working in a team comes with challenges in communication, teamwork and efficiency. Although the techniques for overcoming these challenges are not complicated, implementing them in real life takes commitment and practice.
This instructor-led, live training (online or onsite) is aimed at team leaders and team members who wish to improve the way in which they communicate, collaborate and relate to each other. By following a series of practices, teams can enhance these skills, leading to more productive work and a happier work life.
By the end of this training, participants will be able to:
- Identify and address common problems in how they communicate and respond to others at work.
- Improve the efficiency with which work is carried out as a team.
- Understand the individual as well as the collective needs of a team to better manage and direct their efforts.
- Understand the meaning and importance of emotional intelligence as an indicator and guide to improve human relations at work.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Introduction
- How communication can make or break a company
- The evolution of organizational teams
- What is emotional intelligence?
Communication
- Identifying areas for improvement in communication
- Approaches to improving communication
- Staying objective (not taking things personally)
- Saying what you really mean to say
- The role of emotions
- The importance of empathy
Teamwork
- Efficient teams vs inefficient teams
- Identifying the common objective
- Identifying individual needs
- Setting goals and tracking results
- Achieving synergy
Managing a Team
- The importance of the leader
- Taking responsibility (owning the problem)
- Leading by example
- Making meetings short, sweet and engaging
- Measuring progress
- Cultivating future leaders
Emotional Intelligence
- What is emotional intelligence?
- Measuring emotional intelligence
- Understanding and leveraging emotions to relate better
- Identifying personality types within your team
- Cultivating emotional intelligence -- tools and techniques
Summary and Conclusion
Requirements
- Experience working in a team
Audience
- Team leaders and members
- Managers
Open Training Courses require 5+ participants.
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Testimonials (7)
Training Management and Training Lectures
Tahsina - Ministry of Civil Aviation and Tourism
Course - Communication and Teamwork
Training Management
Md. Mehedi - Ministry of Civil Aviation and Tourism
Course - Communication and Teamwork
The way how all the day was conducted, well structured and giving us space to talk about important subjects (space that we usually don't have).
Manoela - Enhesa NV-Sucursal em Portugal
Course - Communication and Teamwork
It is interactive and give us the chance to practice what we just learned
Ohana - Enhesa NV-Sucursal em Portugal
Course - Communication and Teamwork
It was well paced.
Francisco - Enhesa NV-Sucursal em Portugal
Course - Communication and Teamwork
To know what my colleagues think and how we relate in certain topics/problems. Also to be aware of other topics that I dont always pay attention to naturally
Liv - Enhesa NV-Sucursal em Portugal
Course - Communication and Teamwork
Been able to understand a bit mor about yourself and how can you improve your communication skills, was amazing.
David - Enhesa NV-Sucursal em Portugal
Course - Communication and Teamwork
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